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This Privacy & Cookie Policy explains how Prego Tech collects, uses, and protects your personal data, why we are legally permitted to process it, who may access it, and what rights you have.
If a separate Privacy Statement is published on our Site homepage and conflicts with this Policy, the separate Privacy Statement will take precedence.
Prego Tech acts as the data controller of the personal data you provide to us.
You have the right to object to processing carried out for legitimate business interests or direct marketing purposes. Please see the section titled 'Your Rights' for further details.
Personal data refers to information that identifies you directly or indirectly.
We may collect the following categories of personal data:
Contact details – including your name, email address, and telephone number to respond to enquiries or provide services.
Correspondence – information you provide when contacting us via email, telephone, post, or through our Site.
Survey responses – if you choose to participate in research surveys.
Transaction details – information relating to purchases or transactions carried out through our Site.
Website usage data – including traffic data, location data, weblogs, and communication data relating to your visits.
We use cookies and similar technologies to collect information about your use of our Site.
Cookies are small files stored on your device that help websites recognise users and remember preferences.
Essential Cookies – Required for the Site to function properly, including account access and cookie preference settings.
Analytics Cookies – Help us understand how visitors use our Site so we can improve performance and user experience.
User Preference Cookies – Remember your settings and preferences.
Social Sharing Cookies – Enable content sharing via social platforms.
Interest-Based Advertising Cookies – Used by third parties to deliver relevant advertisements.
You can refuse cookies by adjusting your browser settings. However, some features of the Site may not function properly without them.
For more information on managing cookies, visit www.allaboutcookies.org.
To provide products and services you have requested.
To communicate with you regarding services, updates, or changes to our terms.
To send marketing communications where you have provided consent or where legally permitted.
To track usage of our Site to improve functionality and personalisation.
To provide and improve customer support.
To maintain accurate internal records.
To respond to enquiries, complaints, or disputes.
To comply with legal obligations, including fraud prevention and investigation.
We process your personal data based on one or more of the following legal grounds:
Consent – where you have given clear permission for specific processing activities.
Contractual necessity – where processing is required to fulfil our agreement with you.
Legal obligation – where we must comply with applicable laws.
Legitimate interests – where processing supports our business interests and does not override your rights and freedoms.
We may share your personal data with trusted suppliers and service providers acting on our behalf.
We may disclose personal data to comply with legal obligations or to protect the rights, property, or safety of Prego Tech, our customers, or others.
Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect it.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods may depend on legal requirements, limitation periods, potential disputes, and regulatory guidance.
When data is no longer required, it is securely deleted.
You have the following rights under data protection law:
The right to be informed about how your data is used.
The right of access to your personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure in certain circumstances.
The right to restrict processing in specific situations.
The right to data portability where applicable.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time.
The right to lodge a complaint with the Information Commissioner’s Office (ICO).
If you wish to exercise your rights or have concerns about how we handle your personal data, please contact us using the details provided on www.prego.tech.
You may also contact the Information Commissioner’s Office (ICO) if you are dissatisfied with our response.
Our Site may contain links to third-party websites.
This Privacy Policy does not apply to those websites and we are not responsible for their privacy practices.
We may update this Privacy & Cookie Policy from time to time.
You are encouraged to review this page periodically to stay informed of any changes.
